Frequently Asked Questions
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What payment options do you accept?
We provide multiple secure transaction pathways to facilitate your purchase completion. The following verified payment solutions are accepted:
- Visa
- Mastercard
- Maestro
- American Express
- UnionPay
- Shop Pay
- Google Pay
Can I cancel or modify my order once it's been placed?
Should you require order cancellation, immediate communication via support@honeveric.com is imperative. Please note that orders which have entered processing or dispatch phases cannot be withdrawn, however returned goods policies apply post-delivery.
Do you offer complimentary delivery services?
Honeveric provides no-cost delivery services throughout United States for all orders.
What is the order cut-off time for same-day processing?
Orders submitted prior to 3:00 PM EDT receive same-day processing. Submissions received after this deadline are processed during the subsequent business day.
How long does it take to process and ship my order?
Standard order processing occurs within 0-1 business days (Monday to Friday). Following dispatch, delivery typically requires an additional 2-4 business days (Monday to Friday).
How long will it take to receive a refund after I return an item?
After we receive and inspect your returned item, the refund will be processed within 7 days to the original payment method.
Contact
Business Hours: Mo - Fr: 8:00 AM - 4:30 PM EDT
Have Concerns? Let's Talk:
- Email: support@honeveric.com
- Phone Number: +19176728789
Business Information
DMTREND ECOM LLC
- Company Number: 5590209
- DUNS: 104496952
Address:
300 Chester Street
Uniondale
11553 NY
United States